Luiz Mendes Filho
personal information
- Biography
Luiz Mendes Filho
PhD Candidate
Auckland University of TechnologyPhone: 9219999
Email: lmendesf@aut.ac.nzLuiz Mendes Filho was born in Rio de Janeiro and spent his last 20 years in Natal (a beautiful coastal city in the northeast of Brazil). Between 1992 and 1999, he worked as programmer and systems analyst in some Brazilian companies. In 2002, Luiz completed his Master Degree in Production Engineering at Federal University of Rio Grande do Norte (Brazil). His thesis was related to the impact of the Internet adoption in hotel industry. After his graduation, he worked as a lecturer of Information Systems at FARN University (Brazil) for five years. Since then Luiz has published around 40 papers in international and Brazilian refereed conferences, book chapters, and Journals. He has also served as Associate Editor for FARN Journal, session chair and reviewer in several Brazilian and international conferences.
Luiz is currently enrolled in a PhD in the School of Computing & Mathematical Sciences at the Auckland University of Technology (AUT), and also work as Editorial Assistant for the Journal of Global Information Management. His current research interest includes Human Computer Interaction and perceived quality of hotel websites.
Academic Qualifications
- Master in Production Engineering, Federal University of RN (Brazil), 2002
- Bachelor in Computer Science, Federal University of RN (Brazil), 1995
Academic Awards & Scholarships
- Tuition waiver award from the Federal University of RN (Brazil) for exchange graduate studies at the University of Maine (USA), 2001
- Brazilian Government Scholarship for graduate school studies, 2000-2001
- I received the maximum grade in my master dissertation, as well as a 4.83 (ranging from 1.00 to 5.00) in my GPA (Grade Point Average)
- Honour student diploma for having been considered the best graduated student in 1995 of the Computer Science Program (Brazil)- Publications
- Book chapters
2005
Mendes Filho, L. A. M. & Ramos, A. S. M. (2005). Internet diffusion in the hospitality industry. In: M. Khosrow-Pour (Ed.), Encyclopedia of Information Science and Technology, Volume I-V. Hershey, PA: Idea Group Reference, 1635-1639.2004
Mendes Filho, L. A. M. & Ramos, A. S. M. (2004). The benefits and difficulties of Internet use in hotels and its effects according to the facilities rank, property size, manager's age and experience. In: C. P. Candace (Ed.), E-Commerce and M-Commerce technologies. Hershey, PA: IRM Press, 217-239.2003
Mendes Filho, L. A. M. & Ramos, A. S. M. (2003). The perception of managers on the impacts of internet in Brazilian hotels: an exploratory study. In: S. Kamel (Ed.), Managing globally with information technology. Hershey, PA: IRM Press, 244-259.2001
Mendes Filho, L. A. M. & Ramos, A. S. M. (2001). The impact of the Internet adoption in the hotel industry: the opinion of hotel managers in Bangor/Maine, USA. In: J. Ribeiro, F. Ribeiro, L. Guimaraes (Eds.), Production and distribution challenges for the 21st century. Porto Alegre, Brazil: ABEPRO, 192-198.
Conference articles2007
Souza, W. A. & Mendes Filho, L. A. M. (2007). Evaluating usability factors in three Brazilian Portals. Proceedings of the 18th Information Resources Management Association International Conference, Vancouver, Canada, May 19-23.2007
Beserra, L. C. & Mendes Filho, L. A. M. (2007). Fashion retail websites: an analysis on the use of the marketing in the electronic commerce (in Portuguese). Proceedings of the 4th International Conference on Information Systems and technology Management, Sao Paulo, Brazil, May 30 to June 1st.2006
Azevedo, L. C. F. & Mendes Filho, L. A. M. (2006). Usability aspects in the main Brazilian websites (in Portuguese). Proceedings of the 12th Research Seminar in Business, Economics and Accounting, Natal, Brazil, September 23-27.
Journal articles2006
Ribeiro, A. C. A. S. & Mendes Filho, L. A. M. (2006). Impacts of the telemarketing practices in the customer relationship management: a case study in company XYZ (in Portuguese). FARN Magazine 5 (1/2), 1-12.2005
Mendes Filho, L. A. M. & Teixeira, C. A. (2005). Impactos relacionados à implantação de ERP: um estudo de casos comparados (in Portuguese). Revista Gestão Industrial 1 (4), 487-494.Mendes Filho, L. A. M. & Xavier, M. C. C. (2005). Marketing in the Internet in the hotel industry: a comparative study of the characteristics of the sites of the hotels and the opinion of the students (in Portuguese). Interface Magazine 2(1), 75-93.
2003
Pinheiro, C. N. & Mendes Filho, L. A. M. (2003). Technologies in the system of banking auto-attendance: a case study on the customer satisfaction (in Portuguese). FARN Magazine 3 (1), 11-21.2002
Mendes Filho, L. A. M. & Ramos, A. S. M. (2002). Business strategy and information technology in the tourism (in Portuguese). FARN Magazine 1 (2), 37-53.2002
Mendes Filho, L. A. M. & Ramos, A. S. M. (2002). The Internet as new technological and organizational paradigm of the hotel management: services and applications used for the hotels (in Portuguese). FARN Magazine 2 (1), 11-24.2001
Mendes Filho, L. A. M. & Ramos, A. S. M. (2001). An evaluation of the stage of the electronic commerce in the hotel industry: a study of multiple cases in the hotels of Natal, Brazil (in Portuguese). FARN Magazine 1 (1), 11-22.
