ICT

Abstract: Focussing primarily on the opportunities for further research this describes hotel managers’ views about how ICT fits within their business. Drawing on interviews with a group of Auckland hotel managers it examines their perceptions of the most important issues facing their business and how ICT interacts with these. In a business where there is high staff turnover, how does complex software with high training needs fit?

Lau, C., Milne, S., and Johnston C. 2005, MICE, ICT & Local Economic Development: The Case Of Te Kahurangi, New Zealand, Journal of Convention & Event Tourism.

Milne, S, Speidel, U, T Goodman and V Clark 2005 Tourism ICT and Regional Economic Development: the case of Kiwitrails, in Frew, A (ed) Information and Communication Technologies in Tourism , Springer Wein, New York, 114-124

Milne, S, Mason, D, Guenther, U and West-Newman, T 2005 Tourism and community informatics: the case of Kiwitrails, Tourism, Culture and Communication 5 (2) 105-114

Yi, Chen Milne, S and Cotrell S 2005 Farm Tourism, Information Technology & Local Economic Development: the New Zealand Case, 5th Annual Taiwan Conference in Hospitality and Tourism, National Kaohsiung Hospitality College, May 6th Kaohsiung City, Taiwan