internet
Internet diffusion in the hospitality industry
Mendes Filho, L. A. M. & Ramos, A. S. M. (2005). Internet diffusion in the hospitality industry. In: M. Khosrow-Pour (Ed.), Encyclopedia of Information Science and Technology, Volume I-V. Hershey, PA: Idea Group Reference, 1635-1639.
Marketing in the Internet in the hotel industry: a comparative study of the characteristics of the sites of the hotels and the opinion of the students
Mendes Filho, L. A. M. & Xavier, M. C. C. (2005). Marketing in the Internet in the hotel industry: a comparative study of the characteristics of the sites of the hotels and the opinion of the students (in Portuguese). Interface Magazine 2(1), 75-93.
The benefits and difficulties of Internet use in hotels and its effects according to the facilities rank, property size, manager's age and experience
Mendes Filho, L. A. M. & Ramos, A. S. M. (2004). The benefits and difficulties of Internet use in hotels and its effects according to the facilities rank, property size, manager's age and experience. In: C. P. Candace (Ed.), E-Commerce and M-Commerce technologies. Hershey, PA: IRM Press, 217-239.
The perception of managers on the impacts of internet in Brazilian hotels: an exploratory study.
Mendes Filho, L. A. M. & Ramos, A. S. M. (2003). The perception of managers on the impacts of internet in Brazilian hotels: an exploratory study. In: S. Kamel (Ed.), Managing globally with information technology. Hershey, PA: IRM Press, 244-259.
The Internet as new technological and organizational paradigm of the hotel management: services and applications used for the hotels
Mendes Filho, L. A. M. & Ramos, A. S. M. (2002). The Internet as new technological and organizational paradigm of the hotel management: services and applications used for the hotels (in Portuguese). FARN Magazine 2 (1), 11-24.
