Department Of Labour: Food and Beverage Productivity Study 2006

Interviews with managers of restaurants, hotel restaurants, caterers, bars/nightclubs and takeaway businesses were completed July 2006. This project will enable the Workplace Group to gain a better understanding of the areas that directly impact (positively and negatively) upon food and beverage productivity, including: management capability, training, human resource management, employee satisfaction, technology, and work design. Preliminary findings were presented to the Department of Labour in December 2006, and the final report was completed in early 2007.