Jeff Dalley

Jeff Dalley's picture

personal information

Contact

Associate Director (Health & Wellness Tourism),

New Zealand Tourism Research Institute,

AUT University,

Auckland 1020,

Aotearoa/New Zealand

 

Director,

Capability Partners Limited,

31 Acheron Heights,

Hanmer Springs 7334,

Aotearoa/New Zealand.

 

Telephone: (+64 27) 434 6578

Email: jeff.dalley@aut.ac.nz

Biography

Jeff is Associate Director of the New Zealand Tourism Research Institute where he directs the Health and Wellness Tourism research programme area. Jeff is also a guest lecturer at Auckland University of Technology’s School of Hospitality and Tourism, and his professional and research interests include:

• Health & Wellness Tourism
• ‘Slow’ tourism
• Cycle tourism
• The Experiential Traveller
• Small town tourism
• Wine & food tourism
• Community-based Tourism
• Sustainable Tourism
• Sustainable/Eco-tourism

 

Jeff has an extensive and diverse background in business from owner/operator to senior positions in large corporations, specialising in organisational development, change management, strategy and innovation. Over the past 30 years, he has owned, managed and operated a wide range of businesses in most of the major tourism sub-sectors, including wine & food, accommodation, transport, activities, information & booking services, etc. This has enabled him to become involved in many aspects of tourism, including: marketing; regional tourism sustainability and strategy; joint venture initiatives with operators, Department of Conservation and local iwi; and organisation and delivery of international study-abroad programmes on sustainable tourism in New Zealand, Australia and Fiji.

 

Jeff established his own tourism research and consultancy business in 2005; more recently, he has joined the boards of three District Tourism Organisations, and in 2009 took on the role of Associate Director with the New Zealand Tourism Research Institute. Jeff submitted his PhD in late 2009, and is currently engaged in several research and advisory projects for local and central government.

 

Qualifications

PhD (Pending 2010), Business Administration, University of Canterbury, N.Z.

Thesis Title: “The Seesaw of Organisational Social Capital Flows: Inside the “Black Box” of Social Exchange”

Post Graduate Diploma – Tourism (2007), University of Otago, N.Z

MBA (1998), University of Canterbury, N.Z.

Consultancies and advisory work
Publications

 

“Knowledge, Context & Learning In The Small Business”; May/June 2000, Vol.18, No.3; International Small Business Journal

 

Presentations
  • “Reconceptualising the Small Town Destination: Where Less is More?”, New Zealand Tourism & Hospitality Research Conference, Hanmer Springs, 2008
  • “Dos & Don’ts of Visitor Strategies”, Small Town Conference New Zealand, Kaiapoi, 2009
  • “From ‘Social Good Cost’ to ‘Economic Investment’: Local Responses to Recreation Resource Management for the ‘Conservation Economy’”, Centre for Recreation Research Symposium, Dunedin, 2010

 

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