The New Zealand Tourism Research Institute at The Auckland University of Technology brings together experts from around the world to deliver innovative research solutions for the industry and those who depend on it. Our research enables business, community and government to develop profitable and sustainable industry outcomes. The institute is a recognised leader in graduate student research and education, with many alumni in key international academic and industry positions.
Visitor monitoring in coastal and marine areas – some experiences and critical reflections from Sweden
The presentation will be a small introduction to Andreas’s PhD work, which concerns a better understanding of the role and importance of visitor monitoring in the management of coastal and marine areas. This is a topic that has eluded attention both in academic circles and in management practices – in spite of its importance for correct management of coastal and marine areas. To address this issue, the main focus of Andreas’s research is to examine the conditions for developing and professionalizing visitor monitoring procedures in coastal and marine areas, both in Sweden and internationally. In the presentation, Andreas will introduce two papers that he is currently working on.
The research explored the range of skills, qualities, competencies and intelligences that establish predictors of success for the hospitality industry, framed by three main research questions: 1) how is success in hospitality understood and measured? 2) what factors are perceived as critical for success in hospitality? and 3) what is the role and contribution of hospitality higher education in the development of successful hospitality graduates? The study adopted a constructivist-interpretivist approach to the investigation and evaluation of hospitality stakeholder perspectives, using the case of AUT staff and students, combined with industry representatives in an Auckland setting.
The role of stakeholder collaboration in sustainable tourism competitiveness: the case of Auckland, New Zealand
The success of the tourism industry is reliant on the efforts of all the stakeholders that contribute to creating the total tourism product and experience. This makes stakeholder collaboration an essential part of achieving and sustaining tourism competitiveness. Collaboration has proved to be particularly challenging in amalgamated cities. Using the case of the recently amalgamated Auckland ‘Supercity’, this research explores the role of stakeholder collaboration in sustainable tourism competitiveness within Auckland’s tourism industry.
The whare tūpuna (ancestral meeting house) Hinemihi o te Ao Tawhito, built in 1881 in Te Wairoa, Aotearoa (New Zealand), is now located in Surrey, England. Despite radical changes in cultural, social, economic and geographic landscapes over the past 128 years, the whare continues to epitomise a distinct Māori cultural identity. How Hinemihi has managed to sustain this cultural identity despite its geographic dislocation from her homeland is the focus of this study.
Due to unforseen circumstances, this seminar has been cancelled. The presentation slides are attached. We hope to reschedule the seminar at some point in the future.
Visiting beaches are one of the most popular activities among international and domestic visitors, but beaches pose potential hazards inside and outside of the water. This is especially the case for visitors who may lack knowledge surrounding risks and how to protect themselves, making them more vulnerable. Sixty-one people drowned in New Zealand during the first six months of 2015, a 30 percent increase on 2014 with fifteen people dying at beaches, up from just six in 2014. In Australia many water/beach safety organisations and local councils have invested considerable effort to communicate risks to beach visitors, but 84 drowning deaths were recorded in coastal areas in 2013-2014. Most were due to swimming/wading, while visitors living greater than 50 km from the coast represented 53% of beach drowning deaths in 2013-2014 with more than 70.0% of Queensland drowning deaths recorded by visitors.
Migrant Community Participation in a Mega Sporting Event: New Zealand Chinese and the Rugby World Cup 2011
As the largest event ever staged in New Zealand, the nation’s Government believed that the Rugby World Cup (RWC) 2011 would generate economic, cultural and social benefits for the host population. Building social cohesion by engaging New Zealanders in the event was one of the four major event goals. However, the event’s “uniquely New Zealand” thumbprint slogan may create doubts of national identity for some members in the local ethnic communities who are not devotees of rugby. This case study of the Chinese migrant community in Auckland explores the relationships inherent in their participation: their awareness of the event and its connection to participation, economic links, and identity and pride.
Due to decreasing birth rates and increasing life expectancy we have to face significant demographic changes in the highly developed countries. Although the strong birth rates out of Generation X (born between 1965 and 1980) are still participating at the labour market, we already have to face a clear shortage of skills. Working on that problem companies mainly have two opportunities – diversity management on the one hand (recruitment), or talent-management on the other hand (retention). Both potential solutions ask for a strategic point of view from HR Management, especially in a customer-oriented service industry like tourism and hospitality. Strategic in this context means a long-term-view with the goal of sustainability in the HR processes.
The role of social capital in encouraging residents' pro-environmental behaviours in community-based ecotourism
This study integrated the theoretical perspective of social capital into community-based ecotourism (CBET). Two destinations were selected to test the conceptual model to see whether social capital improves cooperation between community residents and the coordination of CBET development, and whether its role is persuasive and encourages residents' pro-environmental behaviours. The sample consisted of 420 residents living in two typical ecotourism destinations in China. Findings from a two-stage structural equation model analysis show that economic benefits have a direct impact on residents' pro-environmental behaviours; and the cognitive, rather than structural social capital has a partially mediating effects on this relationship. These findings indicate that a high level of social capital, particularly the cognitive variant, is instrumental in encouraging residents' pro-environmental behaviours.