The New Zealand Tourism Research Institute at The Auckland University of Technology brings together experts from around the world to deliver innovative research solutions for the industry and those who depend on it. Our research enables business, community and government to develop profitable and sustainable industry outcomes. The institute is a recognised leader in graduate student research and education, with many alumni in key international academic and industry positions.

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Protecting Beach Visitors: Understanding Risk Perceptions and Precautionary Behaviour

Presenter: 
Brent W. Ritchie, Associate Professor, Tourism Group, University of Queensland Business School
Date: 
13 August, 2015 14:00
Location: 
WH417

Visiting beaches are one of the most popular activities among international and domestic visitors, but beaches pose potential hazards inside and outside of the water. This is especially the case for visitors who may lack knowledge surrounding risks and how to protect themselves, making them more vulnerable. Sixty-one people drowned in New Zealand during the first six months of 2015, a 30 percent increase on 2014 with fifteen people dying at beaches, up from just six in 2014. In Australia many water/beach safety organisations and local councils have invested considerable effort to communicate risks to beach visitors, but 84 drowning deaths were recorded in coastal areas in 2013-2014. Most were due to swimming/wading, while visitors living greater than 50 km from the coast represented 53% of beach drowning deaths in 2013-2014 with more than 70.0% of Queensland drowning deaths recorded by visitors.

Migrant Community Participation in a Mega Sporting Event: New Zealand Chinese and the Rugby World Cup 2011

Presenter: 
Chloe Lau, Instructor and Programme Leader (BAC Xi'an), School of Hotel and Tourism Management, Hong Kong Polytechnic University
Date: 
19 June, 2015 12:00
Location: 
WH125

As the largest event ever staged in New Zealand, the nation’s Government believed that the Rugby World Cup (RWC) 2011 would generate economic, cultural and social benefits for the host population. Building social cohesion by engaging New Zealanders in the event was one of the four major event goals. However, the event’s “uniquely New Zealand” thumbprint slogan may create doubts of national identity for some members in the local ethnic communities who are not devotees of rugby. This case study of the Chinese migrant community in Auckland explores the relationships inherent in their participation: their awareness of the event and its connection to participation, economic links, and identity and pride.

APacCHRIE 2015 - New Zealand Tourism 2025 Challenges to Growing Value Together

On Thursday 11th June, Simon Milne presented the keynote titled 'New Zealand Tourism 2025: Challenges to Growing Value Together' at APacCHRIE 2015.

 

The presentation slides are available here (.PDF)

 

You can also view a video of his previous keynote at Forum Turistic 2015 here

Simon Milne to present keynote at Forum Turistic in Barcelona

Simon Milne to present a keynote to Forum Turistic in Barcelona 15th April 2015. A complete video of the talk is also available hereFurther details of the Forum Turistic conference are available at the Forum Turistic website

Strategic vision in HR Management

Presenter: 
Dr Elisabeth van Bentum, Deputy Dean, University for Applied Sciences Harz (HS Harz), Germany
Date: 
27 March, 2015 12:30
Location: 
WH125, WH Building, AUT Wellesley Campus

Due to decreasing birth rates and increasing life expectancy we have to face significant demographic changes in the highly developed countries. Although the strong birth rates out of Generation X (born between 1965 and 1980) are still participating at the labour market, we already have to face a clear shortage of skills. Working on that problem companies mainly have two opportunities – diversity management on the one hand (recruitment), or talent-management on the other hand (retention). Both potential solutions ask for a strategic point of view from HR Management, especially in a customer-oriented service industry like tourism and hospitality. Strategic in this context means a long-term-view with the goal of sustainability in the HR processes.

The role of social capital in encouraging residents' pro-environmental behaviours in community-based ecotourism

Presenter: 
Dr. Hailin Qu, Regents Professor and William E. Davis Distinguished Chair Director of the Center for Hospitality and Tourism Research Oklahoma State University, USA
Date: 
20 March, 2015 12:30
Location: 
WH125

This study integrated the theoretical perspective of social capital into community-based ecotourism (CBET). Two destinations were selected to test the conceptual model to see whether social capital improves cooperation between community residents and the coordination of CBET development, and whether its role is persuasive and encourages residents' pro-environmental behaviours. The sample consisted of 420 residents living in two typical ecotourism destinations in China. Findings from a two-stage structural equation model analysis show that economic benefits have a direct impact on residents' pro-environmental behaviours; and the cognitive, rather than structural social capital has a partially mediating effects on this relationship. These findings indicate that a high level of social capital, particularly the cognitive variant, is instrumental in encouraging residents' pro-environmental behaviours.

Innovative Initiatives for Sustainable Tourism Development in Islands

Presenter: 
Dr. Sonya Graci, Associate Professor, Ted Rogers School of Hospitality and Tourism, Ryerson University
Date: 
6 March, 2015 12:30
Location: 
WH125

Many of the world’s islands are dependent on tourism as their main source of income. It is therefore imperative that these destinations are managed for long-term viability. The natural appeal of a destination is typically one of its main tourism related assets, yet the natural environment is also the feature most directly threatened by potential overexploitation. Through the use of case studies, this presentation discusses innovative initiatives for sustainable tourism development in islands. Initiatives such as the development of an eco-tax, community capacity building and successful partnerships will be discussed with examples taken from Dr Graci’s research in Fiji, Indonesia and Canada.

Role and place of immersion and flow in the tourist experience

Presenter: 
Dr Isabelle Frochot, Université de Savoie, IAE Savoie Mont Blanc, France
Date: 
9 December, 2014 09:00
Location: 
WH125

The tourist experience has been a topic of interest for some time but the intricacies of what actually takes place during a visit and the interactions it entails still deserves further attention. Among the variety of concepts developed to study the experience, flow and immersion are particularly interesting since they bring a detailed analysis of the processes at the very heart of the experience. Although those concepts have been studied for some time, there is little knowledge of how they interrelate and especially how they evolve along a holiday.

The impact of life events on the tourism behaviour of senior citizens in Freising, Germany

Presenter: 
Dominik Huber
Date: 
14 November, 2014 12:00
Location: 
WH125

The senior market is a driving force in the tourism industry and one of the fastest growing market segments. Demographic changes, and the evolving travel routines of those people reaching senior age, suggest enormous potential for the tourism industry. Even though tourism scholars recognise the importance of this subject, seniors’ tourism behaviour remains a relatively under-researched topic in the field.

Audience Research at the Auckland Museum

Presenter: 
Jo Brehaut, Manager of Visitor and Market Research, Auckland War Memorial Museum
Date: 
31 October, 2014 12:00
Location: 
WH125

Audience Research in Museums has become an established discipline in its own right. It is called many things and takes various forms in different institutions including the monitoring of visitation and related KPIs, profiling and understanding visitors, and evaluating exhibitions, programmes and marketing. World- class Audience Research goes further than just monitoring and reporting attendance and satisfaction metrics however, it works to understand how well the Museum is serving the people for whom it exists, identifies barriers to engagement and works across the organisation to help remove these.

Biography:

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